Privacy Policy
Effective Date: January 1, 2021
We value the privacy of our customers’ information and we are always striving to make our customer experience better. This Privacy Policy describes our information practices and, in particular, how we collect, use and share the Personal Information that we gather through our Services, as defined below. If you have any questions about this Privacy Policy or our information practices, please contact us.
BY USING OUR SERVICES, YOU CONSENT TO THE INFORMATION PRACTICES AND OTHER TERMS AS DESCRIBED IN THIS PRIVACY POLICY. YOU SHOULD READ THIS PRIVACY POLICY CAREFULLY. WE RECOMMEND PRINTING AND KEEPING A COPY FOR YOUR FUTURE REFERENCE. WE MAY ADD TO, DELELTE OR CHANGE THE TERMS OF THIS PRIVACY POLICY FROM TIME TO TIME BY POSTING A NOTICE OF THE CHANGE OR AN AMENDED PRIVACY POLICY ON THIS WEBSITE. YOUR CONTINUED USE OF THE SERVICES IS DEEMED TO BE ACCEPTANCE OF SUCH CHANGES.
How We Collect and Use Personal Information
We collect Personal Information through our Services. There are five categories of information that we collect through the Services:
Information You Provide
We collect Personal Information you provide, for example when you enter the information into form fields on our Services. For example, we may collect:
- contact information, such as your name, home address, email address and phone number, which we use to administer your account and the Services, communicate with you and authenticate you as a user;
- demographic information, including age, information about your household, product preferences and other interests and likes, which we use to better understand and analyze our customer population, support our operations including inventory and product management, to deliver relevant offers and ads, and to improve our products and services including the Services;
- communications preferences, including marketing preferences, which we use to manage how we engage with you;
- loyalty card information such as loyalty card number and transaction history, which we use to administer our loyalty and rewards programs and tailor our communications to you;
- inquiries you make, including the content of your voice and text messages, which we use to respond to your inquires;
- online purchase information, including payment card information, purchase details and other transaction information, which we use to process purchases you make online, improve our e-commerce platform and your customer experience and contribute to our marketing efforts, for example, by analyzing information about what products are viewed, what products you put into and take out of your shopping cart, when you browse items but do not make a purchase and other interactions you have with our online product displays and descriptions; and
- with your permission, information from your device’s applications, such as the camera to allow you to scan barcodes to add items to your shopping list or your contacts to allow you to update your information.
Information Collected Automatically
We use various technologies to collect other types of data that do not directly reveal your identity ("Other Information"). If we associate Other Information with Personal Information, we will treat the combined information as Personal Information in accordance with this Privacy Policy.
These technologies include the following:
Logging Functionality: As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data. We generally only use this data for purposes such as security, fraud detection, and protecting our rights.
Cookies and Other Data Collection Technologies: We and our subsidiaries, and service providers use cookies, web beacons, and similar technologies to manage our websites and email messages and to collect and track information about you and your activities online over time and across different websites and social media channels. In addition, we use local shared objects (or Flash cookies) to collect and store information about your preferences and how you interact with our websites and mobile applications. These technologies help us to recognize you, customize or personalize your shopping experience, store items in your online shopping list between visits, and analyze the use of our Services and solutions to make them more useful to you. These technologies also allow us to aggregate demographic and statistical data and compilations of information, which may or may not include Personal Information, and provide this information to our service providers.
Managing Communication Preferences
If you have provided us with your contact information, we may send you email messages, direct mail offers, push notifications or other communications regarding products or services depending on the method of communication selected. You may ask us not to do so when you access our websites or mobile applications or change your preferences by updating any accounts you have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to the contact information below or by following the unsubscribe instructions in the form of the communication you received, as described below.
Emails: To opt out of receiving marketing communications via email, please send an unsubscribe request to the email address below or click on the unsubscribe link at the bottom of the email that was sent to you and follow the directions on the resulting web page. Please note that you may continue to receive certain transactional or account-related electronic messages from us.
Text Messages: If you have consented to receive text messages, you may opt out of receiving them by using the method provided in the text message or by contacting us at the address below.
Push Notifications: To opt out of receiving push notifications, please set your preferences within your device setting menu.