Privacy Policy

Privacy Policy

Last Updated: September 15, 2026

Wisetargo Inc., doing business as Rudca Food (“Rudca Food,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use Rudcafood.com, create an account, make a purchase, participate in Rudca+ membership or rewards programs, communicate with us, subscribe to marketing communications, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing certain personal information.

Information We Collect

The personal information we collect depends on how you interact with our Services.

Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Contact information, such as your name, billing address, shipping address, email address, and phone number.
  • Account information, such as information associated with your customer account and account preferences.
  • Order and transaction information, including products purchased, order history, shipping information, returns, refunds, and other transaction details.
  • Payment-related information. Payments are processed by our payment service providers. We may receive limited payment-related information, such as payment status, payment method type, or transaction identifiers, but we generally do not directly store complete payment card numbers.
  • Communications, including information you provide when contacting customer support, submitting a request, completing a form, or otherwise communicating with us.
  • Marketing preferences, including your preferences regarding email, text message, or other marketing communications.
  • Rudca+ membership and rewards information, including your membership status, membership plan, rewards activity, points balance, and birthday information you choose to provide. We use this information to administer Rudca+ membership benefits, loyalty rewards, birthday offers, anniversary benefits, membership communications, and other program features.
  • Other information you voluntarily provide when interacting with our Services.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain information about your device and use of the Services.

This information may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • referring and exit pages;
  • pages or products viewed;
  • date and time of visits;
  • interactions with our website;
  • shopping cart activity;
  • approximate location derived from your IP address; and
  • other technical or usage information.

We may collect this information using cookies, pixels, web beacons, local storage, analytics technologies, and similar technologies.

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate and improve our website, remember your preferences, maintain shopping cart functionality, understand how visitors use our Services, measure the effectiveness of marketing, prevent fraud, and personalize your experience.

Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or advertising purposes.

Where required by applicable law, we provide choices regarding the use of certain cookies and tracking technologies.

You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our Services.

How We Use Personal Information

We may use personal information to:

  • process, fulfill, and deliver orders;
  • process payments and refunds;
  • create and manage customer accounts;
  • provide customer support;
  • communicate with you regarding orders, accounts, memberships, rewards, and other transactions;
  • administer Rudca+ memberships and benefits;
  • administer Rudca+ Rewards points and reward redemptions;
  • provide birthday rewards and membership anniversary benefits;
  • manage subscriptions and membership renewals;
  • send marketing communications where permitted;
  • personalize and improve your shopping experience;
  • analyze website usage and customer interactions;
  • maintain, improve, and develop our Services;
  • detect and prevent fraud, misuse, security incidents, and other harmful activity;
  • comply with legal, tax, accounting, and regulatory obligations;
  • enforce our policies and protect our rights, customers, business, and Services; and
  • carry out other purposes disclosed to you at the time information is collected.

Rudca+ Membership and Rewards

If you join Rudca+ or participate in Rudca+ Rewards, we may process information related to your membership, purchases, rewards points, benefits, and account activity.

If you voluntarily provide your birthday, we may use that information to administer birthday-related Rudca+ benefits and communications.

We may also use membership information to determine eligibility for benefits such as member discounts, shipping benefits, rewards, early access, birthday benefits, anniversary benefits, and other Rudca+ features.

Additional terms and conditions may apply to participation in Rudca+.

How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

  • E-commerce and technology providers that help us operate our online store and customer accounts;
  • Payment processors and financial service providers that process payments and transactions;
  • Shipping, logistics, and fulfillment providers that help us deliver orders;
  • Membership and loyalty service providers that help administer Rudca+ memberships, subscriptions, rewards, and benefits;
  • Email, SMS, and marketing service providers that help us communicate with customers and manage marketing campaigns;
  • Analytics and advertising providers that help us understand website usage, measure advertising effectiveness, and improve our marketing;
  • Fraud prevention, security, and technology providers that help protect our website, customers, and business;
  • Professional advisers, such as attorneys, accountants, insurers, and other advisers where reasonably necessary; and
  • Government authorities or other parties when disclosure is required by law or reasonably necessary to protect our legal rights or the rights and safety of others.

We may also disclose personal information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.

Advertising and Analytics

We may work with analytics, advertising, and social media providers to understand how customers interact with our website and advertisements.

These providers may use cookies, pixels, and similar technologies to collect information about your interactions with our Services and, depending on the provider and your privacy settings, other websites or services.

Depending on where you live, applicable law may give you the right to opt out of certain uses or disclosures of personal information for targeted advertising, certain forms of profiling, or activities legally defined as a “sale” or “sharing” of personal information.

Where applicable, we will provide methods for exercising these rights.

Marketing Communications

If you have provided us with your contact information and, where required, consented to receive marketing communications, we may send you information about products, promotions, Rudca+ benefits, rewards, and other Rudca Food news.

Email

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Even if you opt out of marketing emails, we may continue to send transactional or service-related communications, including messages regarding orders, customer accounts, Rudca+ memberships, rewards, or other transactions.

Text Messages

If you have consented to receive marketing text messages, you may opt out using the instructions provided in those messages, such as replying STOP where applicable.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, processing transactions, maintaining customer accounts and memberships, administering rewards, complying with legal and accounting obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • confirm whether we process your personal information;
  • request access to personal information we maintain about you;
  • request correction of inaccurate personal information;
  • request deletion of certain personal information;
  • obtain a copy of certain personal information in a portable format;
  • opt out of certain targeted advertising;
  • opt out of certain sales or sharing of personal information, where applicable;
  • opt out of certain profiling activities, where applicable; and
  • appeal certain decisions regarding a privacy rights request where applicable law provides such a right.

These rights are subject to applicable legal exceptions and may vary depending on your state of residence.

To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights provided by applicable law.

Authorized agents may submit requests on behalf of consumers where permitted by applicable law. We may request information necessary to verify the agent's authority and the identity of the consumer.

Sensitive Personal Information

We do not intentionally collect sensitive personal information unless it is necessary to provide our Services, you voluntarily provide it, or its collection is otherwise permitted by applicable law.

Where applicable law requires consent before processing certain categories of sensitive personal information, we will obtain such consent.

Children's Privacy

Our Services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe that a child has provided us with personal information, please contact us.

Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.

Business Transfers

If Rudca Food or Wisetargo Inc. is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, Services, legal requirements, or other factors.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy. Where required by applicable law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Wisetargo Inc.
Rudca Food
Website: Rudcafood.com
Email: sales@rudcafood.com